The NHS Friends and Family Test

Would you recommend this service to friends and family?

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment.  Your feedback will help NHS England to improve services for everyone.

It was introduced in 2013 and asks patients whether they would recommend hospital wards, A&E departments and maternity services to their friends and family if they needed similar care or treatment.  The friends and family test became available in GP practices on 1st December 2014. Other services will offer the friends and family test from April 2015.  The aim is for FFT to become available to everyone using any NHS services.

For more information about the programme visit NHS England.

Greensands Medical Practice Results - May 2017

“How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”

 

Extremely Likely
67%
28 Patients
Likely
29%
12 Patients
Neither likely or unlikely
0%
Nil
Unlikely
0%
Nil
Extremely unlikely
2%
1 Patient
Don't know
2%
1 Patient

 

Feedback cards are available in the waiting rooms of our Potton and Gamlingay Surgeries.

 

Potton Surgery
Brook End, Potton, Sandy, Bedfordshire, SG19 2QS

General enquiries and appointments:
01767 260340

Gamlingay Surgery

Stocks Lane, Gamlingay, Bedfordshire, SG19 3JR

General enquiries and appointments:
01767 651544

Out of hours cover

(18:30 – 08:00)
call to speak to a doctor on
0845 602 2475

Self Help

If your call is not an emergency and you would like advice
contact NHS Direct
0845 4647