Dispensary and Prescriptions

We are proud to offer a dispensing service to our patients who live more than a mile away from their nearest pharmacy.

Our dispensaries are open for collection of medication from:

  • Potton 08:30 – 12:00 and 14:00 – 18:00 (Thursday 08:30 – 12:30)
  • Gamlingay 08.30 – 12.00 and 14.00 – 18.00 (Wednesday 08:30 – 12:30)

Please note, requests for medication cannot be taken over the phone.


Repeat prescriptions are prescribed medicines you take regularly.

Prescriptions are issued for one month at a time only.

Requests take a minimum of three complete working days to complete. You will receive SMS confirmation when your medication is ready to collect.

How do I order my Repeat Prescription?

Repeat prescription requests cannot be taken over the phone. Patients that require medication can order repeat prescriptions in a number of ways:

If you have been asked for a medication review please complete the medication review form. The form will be reviewed by a member of the clinical team and if further information is required you will be contacted by SMS or Telephone.

Hospital Outpatient Prescription

If you have visited hospital for an outpatient appointment and you need a medicine urgently, you may be given a prescription to take to the hospital pharmacy to be dispensed. This prescription differs from the prescription form used by your GP and cannot be taken to any other pharmacy, including your local community pharmacy, as they will not be able to dispense it. You must take it to the hospital pharmacy.

Medication is only issued from the hospital outpatient pharmacy when:

  • Prescribing is urgent, i.e. treatment must start before you can reasonably be expected to obtain a prescription from the GP.
  • Specialist monitoring is required, e.g. Cancer treatment
  • The drug is only available in hospital or is part of a clinical trial.

If you are seen out-of-hours and the hospital pharmacy is closed, you will need to make arrangements to collect your medicine from the hospital pharmacy the next day.

If the new medication is not needed urgently, the consultant will write to the GP with details. It can take up to 3 working days for your GP to process requests for new medication and issue you a prescription for your medicine. Additionally, in some situations, your GP will need to ensure they have received all relevant information from the hospital to enable them to prescribe the new medicine for you.

Prescription Fees

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.